A while ago I placed my first order with The Spiceshop online (if you're into cooking you could do worse than have a look, they've got some fabulous fresh spice mixes). It took about 5 days for my order to arrive, and this was included:
While I don't really have an immediate use for British change (I have a pot full and forget it every time I travel to London) it really made me look up and appreciate the effort they put in to deal with every order personally.
The site really does give you the impression that you're still dealing with the shop owner and this small message confirmed that feeling. Sure, it could use more images and an easier way of finding products, but that would probably be superfluous for anyone who's in the market for online ordering of spices.
The small store is still alive, and it's future lies on the web, I'm kind of hoping that their webstore becomes a great success, but still just small enough to keep this level of intimacy that is seldomly provided by major online retail brands.
Comments